Terms & Conditions

The Terms and Conditions outlined below apply to purchases made from the Sundog Clothing website: wwwsundogclothing.com.

You are accepting of these terms and conditions when you make a purchase from Sundog Clothing. These terms may change from time to time, so please do check back, as they will be effective once published on the website and will then apply to all new orders.

Please give these terms and conditions a read before purchasing any goods.

If you have any enquiries about anything on the website, please contact us via our Contact Us page.

We try to ensure that all information on our website is accurate and correct. And will resolve all information errors on the website as soon as possible.

If you feel that an error has affected your purchase please contact us via our Contact Us page and you will be promptly answered. However, we stress that this does not admit liability on Sundog Clothing’s behalf.

Shopping with Sundog Clothing

Please be aware that:

  • Sizes and measurements are approximate
  • All goods are subject to availability
  • Delivery times are estimates
  • Goods and promotions offered on our website may not always be available

Please ensure that your login and password and all other details from your account are kept confidential at all times as this is your responsibility.

Once you have chosen your product and have added it to your shopping cart, enter your account details including your address and preferable payment option.

Once we have received your order, we will send a confirmation e-mail to the address provided, which will contain all your order details including your order number.

This e-mail is only an acknowledgement that your order has been received.

An order dispatch e-mail will be sent to your account which will show that payment has been taken from your credit/debit card. This is confirmation that your items have been sent. At this point we have checked our stocks to ensure we have the order for you. Sundog Clothing will then have agreed to a contract with you.

We reserve the right to refuse any order prior to dispatch.

Shipping

Standard Delivery 3-4 working days Next Day Delivery Next Working Day – order before 1pm EU Delivery 3-5 working Days Worldwide Delivery

Please ensure to check your billing address, if it is incorrect we may not be able to process your order and you may incur additional costs to your debit/credit card.

For further information go to the Delivery & Returns page.

Promotion Codes

Promotion codes are non-transferable and there is no cash alternative. They cannot be used in conjunction with any other promotion or discount that is running on the website.

Returns

We ask that all items should be returned to Sundog Clothing labelling still attached. Returns that are damaged may not be accepted and maybe sent back to the customer or refused re-fund.

In case of any dispute, please retain proof of sending.

We adhere to a 14-day return time for a full refund or exchange if the receipt is within the returned parcel.

Please see the Delivery & Returns page for further details.

Faulty Goods

Faulty goods are products that have been received damaged or where there is a clear manufacturing fault.

Any wear and tear damage do not fall under faulty goods.

If you would like to exchange a faulty item you can exchange for the same style, size and colour in which you purchased the original item. If the same product is not available and the item has been assessed as faulty a full refund will be provided.

Mailing Subscription

To be on our mailing list, please enter your e-mail in the subscription section on our homepage. To unsubscribe please follow the link on the e-mail.

Product Representation

Product details, descriptions, colours and sizes are shown on the website as accurately as possible. Colours may vary depending on your device’s screen meaning colours may differ. Sale items will have a wear and tear description.

Intellectual Property Rights

Using the Sundog Clothing website and it’s contents will grant you no rights in relation to copyright, trademarks, designs and all other intellectual property material relating to our website content.

Any reproduction or redistribution to our website content is prohibited and may result in civil and criminal penalties.

Content is defined as any photographs, text, music, sounds, video and photographs.

Third Party Sites

Any links to third party websites is included for your convenience. These links and resources are operated by parties other than Sundog Clothing. We are not responsible or liable for actions, content, products or services of any off-site pages or external websites including any advertising. We may not have reviewed all of the sites and your linking to or from these websites maybe at your own risk.

Governing Law

All the terms and conditions and policies along with the purchases of items will be governed by and in accordance with the laws of England and you irrevocably submit to jurisdiction of the courts of England.

Disclaimer

Our products our made from Organic Cotton, please follow the care instructions to keep your garment looking fresh for longer.

 

Issued by: HLN Technical Services Limited, Registered in England, Registration Number: 08991993 Registered Office: 8 Highfield Rd, Isleworth, Middlesex, TW7 5LD